Our People

Meet Thyannda (she/her/they/them)

Facilitator, MEDIATOR, Consultant

Thyannda Mack is the founder of Inclusive Resolutions, LLC. She has done this work since childhood. She first served as a peer mediator, after her middle school recognized her talent for conflict negotiation. As a college student, she continued on to facilitate conversations with young women to assess how their community could support them. She has 15+ years of experience in community engagement and programming. Thyannda is a mediator, attorney, educator, and parent.

Thyannda served as a litigation attorney at Lathrop & Gage LLP in Kansas City and Dykema Gossett PLLC in Chicago. Her experience includes dispute resolution, strategy development, problem solving, and negotiation.

She served as a law school instructor and career counselor at DePaul University College of Law. As Assistant Director of Career Services at the law school, Thyannda served on the law school’s diversity committee and participated in the response to an identity-related incident that made headlines. She spearheaded numerous diversity efforts to advance the development of a diverse, equitable, and inclusive educational environment.

Thyannda has served on the boards of several community and student organizations. Thyannda is an active member and has served on committees for the Black Women Lawyers Committee, Chicago Women in IP, and Back to Iowa. As a Sheffield Place board member, she organized a board retreat and participated in strategic planning and fundraising efforts. She also served on the Board of Directors for the YWCA-Ames/ISU, where she conceptualized the organization’s Race Against Racism, engaged in promotion through organizing personal storytelling, fundraising efforts, and strategic planning and implementation.

Email: s.craft@inclusiveresolutions.com

  • J.D. – University of Iowa College of Law
  • B.S. in Child, Adult, and Family Service – Iowa State University
  • Certified Mediator – Center for Conflict Resolution
  • Association for Conflict Resolution Chicago
  • Black Women Lawyers Association
  • Chicago Women in IP

Here’s more about Thyannda in the form of her favorite identity exercise:

Who Am I?
  • I am a Change Agent.
  • I am a Thought Leader.
  • I am a Healer.
What Do People Assume About Me?
  • I am strong.
  • I can save them from -ism and bias.
  • I am intimidating.
What Do I Want People to Know About Me?
  • I am a super nerd. Notice the hidden math symbols?
  • I am strong. But, I hurt too. Physically and emotionally. My experience, my pain matters.
  • I am passionate about supporting the growth of others.

Meet Shayla (she/her)

Facilitator, Consultant

Shayla Arrington Craft is a facilitator and consultant with Inclusive Resolutions. Shayla has a background in clinical social work with a focus on attachment, neurobiology, and trauma. Shayla is in her final year as a MSW candidate at Simmons University. Her expertise includes strategic planning, bias protocol, community assessment, workplace relationships, policy development and impact consideration, dispute resolution, and more.

Shayla is a military spouse, Department of the Army Civilian, and parent of three. As a military spouse, Shayla has led and participated in numerous community service efforts understanding, addressing, and advocating for the needs of marginalized people and communities. These efforts include producing community events, providing educational programming, policy advocacy, fundraising, and developing support spaces.

Shayla has been a voice for the voiceless for as long as she can remember. Shayla began honing her community engagement skills in high school. Shayla was selected to be a peer leader where she served to listen to and advocate for those who weren’t heard. Shayla has experience working with families, youth/teens, the elderly, veterans, military communities, neurodiverse persons, and victims of domestic and intimate partner violence. Shayla has passion for empowering women and people of color and strives to increase connection and understanding within communities.

Email: s.craft@inclusiveresolutions.com

  • M.S.W. Candidate with Clinical Focus & Trauma Certification – Simmons University
  • B.A. in Child Development – Ashford University
  • Applied Suicide Intervention Skills Training (ASIST) Certified
  • Domestic Abuse Victim Advocate Certified
  • Domestic Violence Intervention (DVIT) Certified
  • Nurturing Parenting Program Facilitator
  • Circle of Security Parenting Facilitator
  • Certified Child Passenger Safety (COSP) Technician
  • Simmons University, Office of Organizational Culture, Inclusion, and Equity
    • DEI Committee
    • President Advisory Council & Student Experience Committee
    • Strategic Planning and Implementation DEI Subcommittee
    • Racial Equity and Justice Institute (REJI) Committee
  • Military Community Spouses Clubs – Fort Lee, Baumholder, Ft. CarsonMilitary
  • Family Readiness Group (Brigade and Company level)– Various locations